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What Should I Do If My Computer Doesn`t Detect My JetFlash USB Flash Drive?
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| You may run into a situation where your computer doesn’t automatically detect your JetFlash USB flash drive when you plug it in, or may even instruct you to format the drive. If this happens to you, do not panic. In most cases, this just means the JetFlash’s firmware is damaged (usually caused by misuse or unstable voltage from the computer’s power supply). In this case, you don’t need to send the drive in for warranty repair or replacement – just use the JetFlash Online Recovery system to diagnose and repair your drive.
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| Transcend developed the JetFlash Online Recovery system to assist customers that run into firmware problems with their JetFlash drives. Users can simply plug their JetFlash USB flash drive into any computer that is connected to the Internet, and the drive will automatically be connected to the Transcend firmware repair server. The flash drive’s damaged firmware will be automatically restored, allowing it to be used normally again. With the JetFlash Online Recovery system, JetFlash users no longer have to wait for their flash drive to be repaired, and also save on transportation and mailing costs. Moreover, the recovery system allows users to make sure their flash drive is updated with the latest firmware version to ensure optimum performance. |
| For more information about the JetFlash Online Recovery system, please visit http://www.transcendusa.com/Products/online_recovery_1.asp
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